Product Information

Yes, absolutely.

As a matter of fact, CollectPlus is designed to use SQL Server - the most popular relational database for the Microsoft Windows operating system.

CollectPlus uses .NET, the most advanced development technology from Microsoft. .NET delivers faster development, deployment and performance than any other programming language.

CollectPlus is a hybrid application. The application runs on a computer with Windows 7 and higher. And on the Standard Edition, the database containing your data is indeed hosted on the web, which means you can run CollectPlus from any computer with an internet connection to access your data.

To learn more about the benefits of cloud computing please click here.

Yes. Customers are responsible for purchasing and implementing their own hardware as specified in the CollectPlus Software Requirements.

We also provide a CollectPlus Server Specifications document that you may find useful when you are shopping for your system.

No. The Standard Edition includes a hosted server for your data.

On the Standard Edition, your hosted database is ready for use in just a few hours.

Q:

The Standard Edition includes updates and support as part of the rental.

The Enterprise Edition includes them while your support contract is in effect.

Q:

New versions are built every month.

If you use the Standard Edition, you are automatically notified when an update is going to occur, and the server update occurs over the weekend. Then you can install the new version of the application on Sunday or Monday morning. The installation typically takes less than 2 minutes, the time to download the new application to your computer.

Enterprise Edition customers can download and apply the updates themselves to their own servers.

Q:

The Administration Console is a central location where you can define users, contact plans, fees, documents, reports, security and much more, making CollectPlus completely tailored to your agency.

CollectPlus also has several user-defined (blank) fields that you can use to track information specific to your agency. If your agency requires more detailed customizations, our Consulting Department will be happy to work with you on the project.

Q:

No. CollectPlus comes complete with a full accounting back-end and will facilitate not only sending, receiving and posting payments, but paying commissions, and handling ACH files and bank reconciliation.

The Administration Console is the central location that allows the set up, customization, and control of the software. You can define users, contact plans, fees, documents, reports, security and much more. You can also download new software updates, and new versions of CollectPlus straight from the Administration Console.

One of the main things you receive when purchasing CollectPlus is a data definition of all the tables. This allows you to create your own reports more easily and quickly.

If at any point you have a custom report you would like us to create for you our consulting department will take care of it.

Q:

Yes. You have complete control when creating and designing your own letters, documents and reports.

Once created, you can use the Administration Console to add these documents as templates. These templates can then be linked to CollectPlus buttons, dropdown lists and menu items.

If you would like our help, our Consulting Department will be happy to work with you on the project.

CollectPlus is compatible with any SIP phone system.

Yes. When you purchase the application you are given the administrator login to the system which allows you to define the permissions each user has. To use the system, every user logs in with their own username and password, which grants them access to those areas of the system that the administrator allowed.

CollectPlus also has a comprehensive audit log that tracks all activity initiated by system users. This ensures that managers are always aware of who made what changes.