Law firms

Collection software for law firms and collection attorneys

CollectPlus runs a collections practice from the client's placement to the remittance check: each client's fee agreement, a portal where clients follow their accounts, settlements within the client's authority, and trust accounting.

  • A fee agreement for each client
  • Client portal
  • Trust accounting
A client's fee terms and settlement authority

How a practice uses it

From the client's file to the client's check

In CollectPlus your clients are creditors, and the people who owe them are debtors. Each step hands its data to the next.

  1. PlacementA client places accounts in the portal or sends a file. You review each placement before it goes live. Creditor management
  2. Demand and follow-upEach account starts on its client's contact plan: the letters that go out and the follow-up tasks that are created, on the days you choose. Collector workspace
  3. Payment, plan or settlementDebtors pay in full, on an installment plan, or by a settlement within the authority your client gave you. Payments
  4. RemittanceEach payment is split by the client's fee agreement, and a check run pays the client its share. Remittance
Placements waiting for review

Your clients

Each client's fee agreement, applied to every payment

  • A fee for each client. A percentage, a flat amount or a formula, tiered by balance, payment, account age or amount recovered, with caps.
  • Net or gross remittance. Deduct your fee from each payment, or remit in full and invoice the fee.
  • Client portal. Each client signs in to see its remittance checks and documents, and to place new accounts.
A tiered fee structure

Letters and agreements

Demand letters and signed agreements, from your own templates

  • Your templates. Letters are Word files with merge fields, sent one at a time or in batches, by mail, email or text.
  • E-signature. Debtors sign payment agreements online with ICCOSign, DocuSign or SignNow.
  • A record of each signature. ICCOSign records who signed, from which IP address and when.
  • A way to pay on your letters. A QR code on a letter opens the debtor's balance, ready to pay.
A letter generated from a template, with a QR code

Settlements and payment plans

Settle within the authority your client gave you

  • Settlement authority per client. Record the share of a balance each client accepts without being asked.
  • Approval requests. For an offer beyond that authority, open an approval request for the client. A work queue lists the ones still waiting.
  • Payment plans. Installment plans from your templates, collected by link or by scheduled card and ACH batches.
A settlement request awaiting the client's approval

Trust accounting and remittance

Client money, accounted for

  • Check runs. Print client checks, or produce ACH and check files, from the web app.
  • Trust accounting Windows app Bank reconciliation, deposits, refunds and voids.
  • Client invoices Windows app Invoice the fees you bill.

CollectPlus 12 is a hybrid: daily work runs in the web app, and the Windows application, which is included, handles this back-office work.

A creditor check run ready to print

Legal work

Judgments, interest and billable time on the account

  • Judgment details Windows app The case number, the judgment date and amount, and the principal, interest, fees and costs awarded.
  • Interest. An account can accrue interest at a rate set for the client or for the account.
  • Time on a task. Track time with a timer, and mark hours as billable or not.
  • Billable items. Add service items to a task and bill them to the debtor or to your client.
A task with its time entries and billable items

The record

A file you can stand behind

Every contact in one timeline

Letters, emails, texts, calls, chats and notes for a debtor, in the order they happened.

Audit trail

User activity and settings changes are recorded with who made them and when.

Permissions

Each person sees what their role allows, down to individual fields such as Social Security numbers.

Contact controls

Do-not-use numbers, text opt-outs and contact preferences are applied for you. Security

FAQ

Questions law firms ask

More on the pricing page.

Yes. Each client has its own percentage or fee plan, with net or gross remittance. Fee structures can be tiered by balance, payment, account age or amount recovered, and can use custom formulas.

Yes. Each client gets a login to the portal, where it sees its remittance checks and documents and can place new accounts for you to review.

Yes. Check runs and client remittance run in the web app. Bank reconciliation, deposits, refunds and voids, and client invoices are in the CollectPlus Windows application, which is included in the price.

Yes. Debtors read and sign agreements online with ICCOSign, the built-in e-signature, which records who signed, from which IP address and when. DocuSign and SignNow are supported too.

See a collections practice run in CollectPlus

A 30-minute demo follows one account from your client's placement to the remittance check.

Book a demo Call