AI that suggests the next step on every account
Google Gemini now suggests the next steps for each debtor, writes collectors a daily briefing, and answers debtors in chat before handing them to your team.
Company
CollectPlus news
Releases, integrations, customers and events: everything we have announced about CollectPlus since its first customer in 2004.
Latest
Recent announcements
Work queues, contact plans and dashboards for collectors
Collectors work down a ranked list of accounts without going back to it, every account can follow a contact plan, and each collector starts the day on their own dashboard.
A self-service portal for debtors
Debtors can sign in to see their balances and payments, pay by card, sign documents, write to your team and choose which messages they receive.
A portal for your creditor clients, with online placement
Creditor clients can sign in to follow their checks and the lists you share with them, place new accounts online, and see where each placement stands.
Built-in e-signature with ICCOSign, plus DocuSign and SignNow
Send agreements for signature from CollectPlus with the built-in ICCOSign, with several signers and an audit trail, or through your DocuSign or SignNow account.
Send letters, emails and texts in batches from the web app
Build a batch from a document set or a work queue, review it, send it with live progress, and resend only the ones that failed.
Archive
All news
Newest first. The earlier items come from the CollectPlus press center.
Press and media
Email sales@collectplus.com or call 954.255.2622.
2026
- AI that suggests the next step on every accountGoogle Gemini now suggests the next steps for each debtor, writes collectors a daily briefing, and answers debtors in chat before handing them to your team.
- A portal for your creditor clients, with online placementCreditor clients can sign in to follow their checks and the lists you share with them, place new accounts online, and see where each placement stands.
- A self-service portal for debtorsDebtors can sign in to see their balances and payments, pay by card, sign documents, write to your team and choose which messages they receive.
- Work queues, contact plans and dashboards for collectorsCollectors work down a ranked list of accounts without going back to it, every account can follow a contact plan, and each collector starts the day on their own dashboard.
- Built-in e-signature with ICCOSign, plus DocuSign and SignNowSend agreements for signature from CollectPlus with the built-in ICCOSign, with several signers and an audit trail, or through your DocuSign or SignNow account.
- Card and ACH batches, payment posting and check runs move to the browserThe CollectPlus web app now runs scheduled card charges, ACH files, payment posting, creditor check runs and fee structures, with checks at every step.
- CollectPlus 12 is hereVersion 12 brings CollectPlus to the browser. Collectors, managers, creditor clients and debtors sign in to one web app, and the Windows application keeps the back office.
- Send letters, emails and texts in batches from the web appBuild a batch from a document set or a work queue, review it, send it with live progress, and resend only the ones that failed.
- CollectPlus now works with the NMI payment gatewayAgencies that process through NMI can verify and save cards, take card payments and take one-time ACH debits from CollectPlus.
- Clover joins Authorize.Net and NMI in CollectPlusAgencies that already accept cards with Clover can take card payments in CollectPlus with their own Clover account.
- Click-to-call and call cards with Intermedia UniteCollectors on Intermedia Unite can call a debtor from CollectPlus with one click, see who is calling on a call card, and log the call while they talk.
- Pay by link, by QR code or with a phone codeDebtors can now pay from a link in an email or text, a QR code on a letter, or a short code a collector reads to them on the phone, with no login.
- Two-factor sign-in and tighter account controlsThe CollectPlus web app can ask for a one-time code at sign-in, and disabling a user now locks them out of the desktop, the web and the API at once.
2025
- CollectPlus adds Google Gemini AIArtificial intelligence is now available right inside CollectPlus, with Google Gemini built in.
2023
- CollectPlus can run on Microsoft SQL Server hosted in a Windows virtual machine in the cloud.
2022
- CollectPlus 11 is releasedVersion 11 runs on SQL Server 2019 and 2022, moves to a faster 64-bit platform and brings several important improvements to the web application.
2021
- ICCO verifies that its products run on Windows Server 2022.
2019
- CollectPlus supports SQL Server 2019.
2017
- CollectPlus supports SQL Server 2017.
- CollectPlus 10 is releasedVersion 10 is faster, runs on a new .NET platform and takes advantage of new features in SQL Server 2016 and 2017.
2016
- CollectPlus supports SQL Server 2016.
2014
- CollectPlus 9 Standard EditionICCO launches CollectPlus 9 Standard Edition, for smaller collection operations such as internal departmental collections, small agencies and start-ups, with a hosted database in the cloud.
- CollectPlus can store documents and attachments in Google Drive.
- CollectPlus supports SQL Server 2014.
- Alemar Billing Consultants LLC goes live with the CollectPlus medical billing system, saving hours every day on its processes.
2013
- CollectPlus supports Windows 8.1.
- Coast Auto Finance, an automobile dealer financing company, chooses CollectPlus for its features beyond debt collection, such as payment plan templates.
- GE Capital, a leader in commercial financing with over a million customers worldwide, chooses CollectPlus to automate its operation.
2012
- CollectPlus is tested for compatibility with Windows 8.
- Grupo Corona SA of Colombia chooses CollectPlus to track and speed up the collection of its internal receivables. Credit scoring, dynamic questionnaires and the web interface weighed heavily in the decision.
- Canyon Medical Billing, a medical receivables factoring company that helps healthcare providers improve cash flow and reduce bad debt, chooses CollectPlus for its flexibility to fit their business processes.
- Equites Financial Services chooses CollectPlus to automate its debt collection operation.
- CollectPlus supports SQL Server 2012.
- Afianzadora Nacional SA of Colombia chooses CollectPlus for its debt collection and credit scoring processes.
2011
- Medicus Capital Partners chooses CollectPlus to automate its patient financing service.
- CollectPlus is showcased at the Florida Collectors Association Annual Conference in Orlando, Florida.
- Patient Finance and Loan chooses CollectPlus 8 to manage its medical collection services.
- CollectPlus attends the International Association of Commercial Collectors 40th Annual Convention in Miami Beach, Florida.
- Michigan State University upgrades to CollectPlus 8.
- CollectPlus 8 is releasedCollectPlus 8 takes advantage of Microsoft SQL Server 2008.
2005
- CollectPlus attends the ACA International (the Association of Credit and Collection Professionals) Annual Convention.
- CollectPlus attends the Florida Collectors Conference.
- ICCO releases CollectPlus 2005The first release of CollectPlus: client and debtor management, contact plans, task management, check printing and client invoices, users and permissions, an audit log, and an Administration Console that controls every setting.
2004
- ICCO completes conversion scripts that move customers' data from Debtmaster (software by Comtronic Systems LLC) to CollectPlus.
- Michigan State University chooses CollectPlus to run its collections department.
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