The work that moves money is now in the web app too. Each job runs in the background and checks its own work before anything leaves the building.
Card batches
- Live or test, always clear. A banner says whether a batch is LIVE or in TEST mode, and a batch that mixes the two is refused.
- Review before you run. Every card in the batch is listed, with the reason it will or will not be charged.
- Each card charged once. If a charge is cut off before the processor answers, it goes to "Needs review" and is never charged again automatically.
- Retry the declines. One button tries the declined cards again.
ACH batches
ACH batches produce the NACHA files for your bank, and prenote files for new bank accounts. Each file is checked against the database before it is released.
Payment posting
Received payments are posted to the right accounts as a background job, with a history of every run, and a payment cannot be posted twice.
Check runs and remittance
- Paper checks. Checks to your creditors come out as a PDF to print, and staff confirm the run once they are printed.
- Electronic files. RPPS, ACH and check files are built from the run, checked against it, and held back if anything does not match.
- No accidental resends. Sending a file again takes a reason and a confirmation.
Fee structures
Set up contingency fees in the browser, in tiers by balance, payment amount, account age, service age, or the amount or percentage recovered. Custom formulas are tested before they are saved, and only administrators can change them.
Positive Pay files and check reprints are still in the CollectPlus Windows application, together with trust accounting and bank reconciliation. More about creditor remittance.